Privacy Policy
At Lebenthal & Co., LLC we believe that the privacy of our client’s information - personal, financial and other - is of paramount importance. It goes to the very heart of our ability to provide our clients with the sophisticated and often sensitive services that they require. Our relationships with our clients are among our most valued assets, both professionally and personally. We know how important personal privacy is to you. As such, we take steps to safeguard the confidential information that we maintain about you. It is in that spirit that we offer the following assurances:
Collection, Retention and Use of Your Information. In the course of doing business with you, we may collect, retain, and use certain “nonpublic personal information” about you for very limited purposes. This includes information such as:
• Information we receive from you on applications or other forms, including identifying information, such as name, birth date, assets, income, address and social security or passport number;
• Transaction information, such as account activity, account holdings, balances, debits, credits, and. where applicable, account margin.
• Information received from credit reporting agencies and public records.
We do not disclose any nonpublic personal information about you or our other current or former customers to anyone, except as required or authorized by law. We do not sell, trade or disclose nonpublic personal information about you to any unauthorized non-affiliated third parties.
Our Security Procedures to Protect and Maintain Accurate Information. We maintain physical, electronic and procedural safeguards that comply with federal standards to ensure that your financial information is secure, accurate, current and complete. We will endeavor to respond to requests by you to correct inaccurate information in as timely a manner as feasible. We restrict access to nonpublic personal information about you to those of our employees who need to know that information to provide products or services to you. We update and test our technology on a regular basis to improve the protection of that information and to assure the integrity of our information. We educate our employees about the importance of confidentiality and customer privacy through training programs and internal procedures, and we take appropriate disciplinary measures to enforce employee privacy responsibilities.
Restrictions on Disclosing Nonpublic Information. We do not reveal specific information about your accounts or other personally identifiable data to others for their limited use unless: (1) You request or authorize it or it is otherwise required to complete a transaction initiated by you or otherwise support a service we provide to you; or (2) The disclosure otherwise is required or authorized by law. Where such disclosure is authorized or required other service companies affiliated with us must agree with us in writing to safeguard our confidential information about you and the products and/or financial services we provide to you and to abide by applicable law.
We reserve the right to amend this Privacy Policy from time to time. In the event that material changes are made to this Privacy Policy, Alexandra & James will post the updated summary on its own and/or affiliate web site and send an updated copy to all of its clients as required. Effective Date: July 1st, 2011